Frequently asked questions

Do I have to be a member to use the gym or participate in classes?


No you don’t have to be a member to use the gym or participate in a class. You can pay a casual rate or purchase a 10 session pass card.




Do I have to book in to participate in a class?


It is a requirement to book in through the online booking system so that instructors can manage and prepare for the class. There is flexibility to cancel your booking within a timeframe. See our cancellation policy terms and conditions.




Do I have to be fit to be a member?


Quest Fitness caters to all fitness levels ranging from experienced gym goers to beginners. Our experienced instructors will ensure you never feel awkward or uncomfortable, no matter what your level of fitness.




Are there any age restrictions to participate in classes?


The minimum age is 14 years with written parent authorisation to participate.




What happens if I plan a holiday or unable to use my membership for a long period?


Talk to one of our instructors for our suspension periods. T&Cs apply.